online etiquette

Netiquette: Rules of Behavior on the Internet

  By M.D. Roblyer|A. H. Doering — Pearson Allyn Bacon Prentice Hall

              Updated on Jul 24, 2013

The etiquette guidelines that govern behavior when communicating on the Internet have become known as netiquette. Netiquette covers not only rules of behavior during discussions but also guidelines that reflect the unique electronic nature of the medium. Netiquette usually is enforced by fellow users who are quick to point out infractions of netiquette rules. The summary of email rules in the information below is based on published sources such as Shea's (2004) online book, Netiquette.

• Identify yourself:
  • Begin messages with a salutation and end them with your name.
  • Use a signature (a footer with your identifying information) at the end of a message
• Include a subject line. Give a descriptive phrase in the subject line of the message header that tells the topic of the message (not just "Hi, there!").
• Avoid sarcasm. People who don't know you may misinterpret its meaning.
• Respect others' privacy. Do not quote or forward personal email without the original author's permission.
• Acknowledge and return messages promptly.
• Copy with caution. Don't copy everyone you know on each message.
• No spam (a.k.a. junk mail). Don't contribute to worthless information on the Internet by sending or responding to mass postings of chain letters, rumors, etc.
• Be concise. Keep messages concise—about one screen, as a rule of thumb.
• Use appropriate language:
  • Avoid coarse, rough, or rude language.
  • Observe good grammar and spelling.
• Use appropriate emoticons (emotion icons) to help convey meaning. Use "smiley's" or punctuation such as :-) to convey emotions. See website list of emoticons at http://netlingo.com/smiley.cfm and http://www.robelle.com/smugbook/smiley.html.
• Use appropriate intensifiers to help convey meaning.
  • Avoid "flaming" (online "screaming") or sentences typed in all caps.
  • Use asterisks surrounding words to indicate italics used for emphasis (*at last*).
  • Use words in brackets, such as (grin), to show a state of mind.
  • Use common acronyms (e.g., LOL for "laugh out loud").

what netiquette is?

Netiquette, a colloquial portmanteau of network etiquette or 'etiquette, is a set of social conventions that facilitate interaction over networks, ranging from and to and

Like the network itself, these developing norms remain in a state of flux and vary from community to community. The points most strongly emphasized about Usenet netiquette often include using simple electronic signatures, and avoiding multiposting, cross-posting, off-topic posting, hijacking a discussion thread, and other techniques used to minimize the effort required to read a post or a thread. Similarly, some Usenet guidelines call for use of unabbreviated English while users of instant messaging protocols like SMSoccasionally encourage just the opposite, bolstering use of SMS language. However, many online communities frown upon this practice.

Online etiquette

Digital citizenship is a term that describes how a person should act while using digital technology online and has also been defined as "the ability to participate in society online". The term is often mentioned in relation to Internet safety and netiquette.

The term has been used as early as 1998 and has gone through several changes in description as newer technological advances have changed the method and frequency of how people interact with one another online. Classes on digital citizenship have been taught in some public education systems and some argue that the term can be "measured in terms of economic and political activities online".

Cell phone etiquette

The issue of mobile communication and etiquette has also become an issue of academic interest. The rapid adoption of the device has resulted in the intrusion of telephony into situations where it was previously not used. This has exposed the implicit rules of courtesy and opened them to reevaluation.

Cell phone etiquette in the public sphere

Talking or texting on a cell phone in public may seem a distraction for many individuals. When in public there are two times when one uses a phone. The first is when someone is alone and the other is when he/she is in a group. The main issue for most people is when they are in a group, and the cell phone becomes a distraction or a barrier for successful socialization among family and friends. In the past few years, society has become less tolerant of cell phone use in public areas for example, public transportation, restaurants and much more. This is exemplified by the widespread recognition of campaigns such as Stop Phubbing, which prompted global discussion as to how mobile phones should be used in the presence of others. "Some have suggested that mobile phones ‘affect every aspect of our personal and professional lives either directly or indirectly’" (Humphrey). Every culture's tolerance of cell phone usage varies, for instance in Western society cell phones are permissible during free time at schools, whereas in the eastern countries, cell phones are strictly prohibited on school property.

Cell phone etiquette in the education system

Most schools in the United States and Europe and Canada have prohibited mobile phones in the classroom, citing class disruptions and the potential for cheating via text messaging

. In the UK, possession of a mobile phone in an examination can result in immediate disqualification from that subject or from all that student's subjects. This still applies even if the mobile phone was not turned on at the time. In New York City, students are banned from taking cell phones to school. This has been a debate for several years, but finally passed legislature in 2008.

"Most schools allow students to have cell phones for safety purposes"—a reaction to the Littleton, Colorado, high school shooting incident of 1999 (Lipscomb 2007: 50). Apart from emergency situations, most schools don’t officially allow students to use cell phones during class time.